HSI Named To GQ Qualified Remodeler Winner List
Qualified Remodeler Customer Satisfaction Leader
Home Solutions of Iowa has been named to the Top 100 GuildQuality Qualified Remodeler List. Selected by Qualified Remodeler editors from GuildQuality members, this award is given to the top 100 remodeling and home improvement firms that achieve a high level of customer satisfaction scores. We are proud to be recognized for their top customer service as we constantly strive to provide the absolute best each and every day.
Qualified Remodeler Winner: Adjusting During The Year of 2020
2020 was an unexpected year for everyone. A year of uncertainty became a year of working to find new opportunities for Home Solutions of Iowa. Demands for exterior services became stronger than ever with multiple supply delays, price increases, and more homeowners wanting to have work done on their exterior homes. Home Solutions of Iowa shared their ideas for earning happy customers amidst the current health crisis.
“We constantly check in with potential customers and know that a “we are excited to work on your project” call, really goes a long way. These busy times can limit the capabilities to take on additional work but telling homeowners upfront that we do not do repair work has helped us immensely.”
During busy times like these, finding and keeping quality employees can be a struggle as a small business.
“Recruiting skilled labor is a constant need. Our marketing department has stepped up our social engagement with “work culture” posts and promoting a skilled trades career with our company.”
As always, we are grateful for high customer satisfaction scores from our past customers. Our company was built on principles of quality and service that still guide us to this day.